Rivet Rivet
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Meta Cloud API direct · Client-owned billing

Deploy WhatsApp bots like software.

Rivet is the agency operating system for WhatsApp: multi-client workspaces, packs, and safe releases, with production-grade observability and controls.

Multi-tenant by design Versioning + rollback Run Timeline (debuggable) Policies + safety rails
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No lock-in. WhatsApp fees billed directly by WhatsApp — you stay in control.

Multi-tenant by design
Versioning + rollback
Run Timeline
Policies + safety rails
Rivet shared inbox

Stop losing business to slow replies and missed follow-ups.

Rivet runs your WhatsApp conversations automatically — confirmations, reminders, updates, lead qualification — while you focus on running your business.

⚡

Flow DevOps

  • ·Version every publish
  • ·Rollback in one click
  • ·Release notes per deploy
  • ·Promotion-ready model
📊

Run Timeline

  • ·Step-by-step trace
  • ·Variables + branches
  • ·Retries + failures
  • ·Correlation IDs
🧩

Packs

  • ·Build once, reuse
  • ·Import/export across clients
  • ·Install checks
  • ·Upgrade path
🛡

Safety & Policy

  • ·24h rules support
  • ·Throttles + quiet hours
  • ·Kill switches
  • ·Audit trails
Integrates with your stack
API calls + signed webhooks with delivery logs and retries. Optional no-code mode for teams without ready APIs.
Webhooks REST APIs WooCommerce Shopify Meta Catalog
Book a demo

See Rivet running live in 30 minutes.

We'll set up a real WhatsApp flow for your use case — bookings, delivery updates, lead capture — and walk you through it live. No slides. No fluff.

You'll see
A live WhatsApp conversation running automatically · How to update a flow without downtime · Every message tracked and traceable
Bring
Your use case (we'll guide you) · Your WhatsApp number (or use ours for the demo)
Book your free demo
We'll reply within 24 hours

By submitting, you agree we can contact you about Rivet. We don't sell your data.

Ready-built flows. Go live in hours, not weeks.

Skip the setup. Choose a Pack built for your industry, customize it for your business, and go live on WhatsApp the same day.

Book a demo

Clinic Booking Pack

v1

Let patients book, reschedule, and get reminders automatically — no receptionist needed.

No integration needed to get started

Logistics Updates Pack

v1

Send automatic order status updates, ETA notifications, and proof-of-delivery confirmations to customers.

Connects to your tracking system via webhook

Real Estate Qualifier Pack

v1

Capture leads from WhatsApp, qualify their preferences, and book viewings automatically — so agents focus on hot prospects.

Perfect for agencies managing multiple agents
Also shipping early
In build
eCommerce Pack — Built for Africa. Includes PayGate, Ozow, Paystack, and local courier integrations. Launching April 2026.
PayGate Ozow Paystack Courier APIs
Launching April 2026

Start small. Scale when you're ready.

No setup fees. No long contracts. Start with one WhatsApp number and grow from there.

All plans include
Multi-tenant workspaces Inbox + handoff Steps Builder + runtime Webhooks + API calls Policies (quiet hours / rate limits) Audit trails Run Timeline Templates + Packs
Optional add-ons — only pay for what you need
WooCommerce integration Shopify integration Meta Catalog sync No-code mode (no developers required)
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Solo businesses & first-time adopters

🌿 Starter

R499
/month
  • ✓3 active BotFlows
  • ✓500 contacts
  • ✓1 agent seat
  • ✓1 WhatsApp number
  • ✓WhatsApp Business API
  • ✓1 Pack
  • ✓Email support (48hr)
Start free trial

or book a demo

WhatsApp messaging fees charged separately by Meta — zero markup.

Most popular
Best for growing SMEs

🚀 Growth

R1,299
/month
  • ✓15 active BotFlows
  • ✓5,000 contacts
  • ✓5 agent seats
  • ✓1 WhatsApp number
  • ✓WooCommerce + Shopify sync
  • ✓5 Packs
  • ✓Contact segments & tags
  • ✓Version control & rollback
  • ✓Pack export & reuse
  • ✓Priority email + chat (24hr)
Start free trial

or book a demo

WhatsApp messaging fees charged separately by Meta — zero markup.

Multi-location businesses & power users

🏚 Business

R2,499
/month
  • ✓Unlimited BotFlows
  • ✓25,000 contacts
  • ✓15 agent seats
  • ✓3 WhatsApp numbers
  • ✓All integrations + custom webhooks
  • ✓Unlimited Packs
  • ✓Up to 3 client workspaces
  • ✓RBAC
  • ✓Audit trail & activity log
  • ✓WhatsApp Flows (Meta native)
  • ✓Priority support (8hr SLA)
Book a demo

or start free trial

WhatsApp messaging fees charged separately by Meta — zero markup.

Built for agencies managing multiple clients

⚡ Agency

R4,999
/month
  • ✓Unlimited everything
  • ✓Unlimited client workspaces
  • ✓Full white-label branding
  • ✓Client billing & usage tracking
  • ✓Custom Pack creation
  • ✓Dedicated partner manager
  • ✓Early feature access
  • ✓Volume discount on Meta API fees
  • ✓Dedicated support (4hr SLA)
Book a demo

WhatsApp messaging fees charged separately by Meta — zero markup.

i
WhatsApp messaging fees

Rivet's platform fee covers the software. WhatsApp messaging costs are passed through at Meta's rates with zero markup.

Service (inbound)
FREE
Utility (outbound)
~R0.07–0.25
Marketing
~R0.40–0.80
Authentication
~R0.13–0.33

Most clients spend R150–R650/month on Meta fees in addition to the platform.

Add-ons — extend any plan
Extra WhatsApp number
+R249/mo
Extra agent seat
+R169/seat/mo
Contact expansion
+R299/10K/mo
AI Flow Assistant
+R499/mo
Custom Pack build
R3,499 once-off
Onboarding & setup
R2,499 once-off
Priority onboarding (agencies)
R4,999 once-off
What clients actually pay

Platform + Meta fees combined, with real-world ROI context.

Solo GP Clinic (50 appts/wk)
Starter R499 + ~R130 Meta = ~R629/mo
Recovering 4 no-shows/month = R4,000+ saved
Online Boutique (Shopify)
Growth R1,299 + ~R330 Meta = ~R1,629/mo
5 cart recoveries/month = 500%+ ROI
Real Estate Agency (10 agents)
Growth R1,299 + ~R580 Meta = ~R1,879/mo
1 extra deal/quarter covers 3 months easily
Digital Agency (12 clients)
Agency R4,999 — Meta fees passed to clients
Charges clients R1,299–2,499 each = R15K–30K revenue

Your clients' data is safe. Full stop.

Rivet focuses on isolation, auditability, and operational safety from day one.

Each client is fully separated
Every business on Rivet runs in its own isolated workspace — no data ever crosses between accounts.
Full history of every action
Every message sent, every change made, every publish logged — so you always know what happened and when.
Built-in compliance controls
Quiet hours, message rate limits, and safety checks built in — so you stay compliant with WhatsApp's rules automatically.
You control how long data is kept
Set your own data retention policies. Keep what you need, delete what you don't.

Common questions. Straight answers.

Do I need to be a Meta Business Partner?

No. Rivet connects directly to Meta's Cloud API. Your clients connect their own WhatsApp Business accounts and pay WhatsApp directly — no middleman.

Does Rivet include WhatsApp message costs?

No. WhatsApp charges you separately for messages. Rivet is just the software — you keep full control of your messaging costs.

We already have an API. Does Rivet still make sense?

Yes. Rivet is API and webhook-first. Connect it to your existing systems in minutes. The no-code mode is optional — for teams that aren't ready for API integration yet.

Can I undo a change after publishing?

Yes. Rivet has one-click rollback built in. Ship confidently — you can always go back to the last working version.

Do I need a developer to set up Rivet?

No. Rivet has a no-code mode that lets you build and publish flows without writing any code. If you have a developer, they can connect Rivet to your existing systems via API — but it's not required.

How long does it take to go live?

Most businesses go live within a day. Book a demo, pick a Pack for your industry, customize it for your business, and you're running.

What kinds of businesses use Rivet?

Logistics companies, medical clinics, real estate agencies, restaurants, and e-commerce stores. Any business using WhatsApp to communicate with customers can automate it with Rivet.

What happens if something goes wrong?

You get a full run log showing exactly what happened, step by step. And you can pause or roll back any flow instantly with one click.

Can I upgrade or downgrade anytime?

Yes. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

Ready to automate your WhatsApp?

14-day free trial. No credit card required. Full access to Growth features.

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